The APSJobs Career Pathways site plays a vital role in attracting top talent to the Australian Public Service. As a central entry point for students, graduates, and career-changers, it needed to better reflect the strategic vision of the Australian Public Service Commission (APSC) —supporting a more accessible, intuitive, and engaging online experience. This meant changing the underlying support platform from Salesforce to GovCMS SaaS, enabling greater functionality and usability options. Following earlier Discovery and Alpha phases, our team were handed the detailed designs of the future Career Pathways site to lead the beta and live stages of the website re-platform.
As part of a 10-week delivery engagement, we engaged in a series of collaborative workshops to review and validate the detailed designs to align on theming and templates required. This included confirming over 30 key components and 9 core templates needed across page types, UI elements, and CMS structures.
Our expert Drupal developers assessed each component’s design complexity, development effort, and potential user impact. Our focus was to test assumptions, clarify functionality, and refine priorities—creating a solid foundation for delivery.
“We didn’t just build web pages. We mapped the building blocks for a scalable, future-ready platform that can grow with user and business needs.”
We clarified component and design specifications in the form of user stories to ensure the user need, acceptance criteria and ‘definitions of done’ were clearly understood by our development and testing teams. Components were grouped by complexity and mapped to sprint-ready tasks, allowing development teams to start with confidence and clarity.
We also ensured accessibility and compliance recommendations from a previous review were actioned to support a WCAG 2.2 AA compliant website in GovCMS.
To support a smooth transition from initial component and page development into content development and user acceptance testing we established a clear delivery process. Formalised through Jira, an agile project management software tool we defined delivery stages, roles, workflows, and handover points. This helped accelerate momentum whilst ensuring quality, consistency and effective governance over how the site was being built to support scalability.
We drove a fast delivery and testing pace balanced with quality assurance checkpoints and ongoing collaboration with the APSJobs team. This gave them confidence that the re-platformed site delivered a fit for purpose, scalable solution that their business stakeholders could continue to evolve.
The APSJobs Career Pathways site is now positioned to support growing recuitment initiatives across Government. Our work laid the foundation for a seamless, user-first experience that reflects the modern, inclusive, and diverse nature of the Australian Public Service.
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